Difficult Conversation 1hr Watch Preview
Welcome to my transformative online course, "Mastering Difficult Conversations: Navigating with Confidence and Compassion." We've all been there – facing those conversations we wish we could avoid. The ones that make us feel uneasy, anxious, or downright dreaded. But fear not! This course is specifically designed to equip you with the skills and strategies needed to navigate difficult conversations with grace and achieve the best possible outcomes.
In this course, we'll dive deep into the art of handling difficult conversations. We'll explore the underlying dynamics, emotional triggers, and common pitfalls that can make these interactions challenging. Through a series of engaging lessons, practical exercises, and real-life scenarios, you'll gain the tools and confidence necessary to tackle these conversations head-on.
You'll learn effective communication techniques, active listening skills, and strategies for managing emotions – both yours and the other person's. We'll explore how to express your thoughts and concerns assertively, while also remaining empathetic and compassionate. You'll discover how to navigate conflicts, address sensitive topics, and find mutually agreeable solutions.
But this course goes beyond just theory. Through interactive exercises and role-plays, you'll have the opportunity to put your newfound skills into practice. You'll receive guidance and feedback to refine your approach and build confidence in handling difficult conversations in real-life scenarios.
So, if you're ready to transform your ability to engage in difficult conversations, this course is your guide. Together, we'll dive into the complexities of these interactions and equip you with the tools and strategies to achieve the best possible outcomes. Enroll today and let's embark on this empowering journey. It's time to face those difficult conversations with confidence and compassion. Let's do this!
6 Lessons
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Introduction & Welcome!
Welcome and what the course is about!
Why have the difficult conversation!
Why have the diffcult conversation!
The do's and don't of difficult conversations!
The do's and dont's!
Considerations
Getting ready to have the conversation!
Different ways of doing it!
Explore different strategies!
Summary - what we covered!
Summary of what we've covered